Refund Policy
A legal disclaimer
Thank you for shopping with Nestware. This Refund Policy explains how returns
.
1. Refund Window
You have 7 days from the date of delivery to request a refund or return. Requests made after this period will not be accepted, except where required by applicable law.
2. Eligibility for a Full Refund
You are eligible for a full refund if:
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The item is unused, unopened, and in its original packaging
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The item is defective, damaged, or not as described
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We shipped you the wrong item
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3. Eligibility for a Partial Refund
A partial refund (minus a restocking fee and/or return shipping costs) may apply if:
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The item has been opened or used but is otherwise in resalable condition
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The original packaging is missing or damaged
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The return is requested for reasons unrelated to a defect (e.g., change of mind), where accepted at our discretion
4. Non-Refundable Items
The following items are not eligible for a refund:
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Items marked as final sale or clearance
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Gift cards
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Products returned more than 7 days after delivery
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Products showing signs of damage caused by the customer after delivery
5. How to Request a Refund
To request a refund:
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Contact us at dominic.sleeping@gmail.com within 7 days of delivery
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Include your order number, the reason for the return, and photos if the item is defective or damaged
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We will review your request and provide return instructions if approved
Customers are responsible for return shipping costs unless the item was defective, damaged, or incorrect, in which case we will cover the cost.
6. Processing Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 6 business days. Please note that your bank or card provider may take additional time to post the refund to your account.
7. Exchanges
If you'd like to exchange an item for a different size, color, or product, please contact us at [SUPPORT EMAIL]. Exchanges are subject to product availability and the same 7-day window described above.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Disclaimer: This document is a general template and does not constitute legal advice. Refund policy requirements vary by jurisdiction and industry. We recommend having this document reviewed by a legal professional before publishing it on your website.